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FAQs
These are our most frequently asked questions. We hope you find what you're looking for!
These are our most frequently asked questions. We hope you find what you're looking for!
Global Exchange is a Spanish Company, leader in foreign exchange nationwide and the second in the world, rendering service to private individuals in their trips for business or pleasure.
Our company is located in the main airports, hotels and shopping centers of 23 countries, serving over 12 million customers a year. We are present, in Uruguay, with branches and an online currency exchange service, with collection at our branches at Montevideo, Maldonado and Colonia del Sacramento, for a wide range of foreign currencies.
Yes. Global Exchange provides an online money order service for your trip to collect at one of our branches at Montevideo and Maldonado.
Besides getting the best exchange rate for your online exchange (more travel cash for the same price), this service allows you to save time and reduce anxiety, as you will have the currency you need ready for your trip abroad.
Place your order online and pay for it upon collection at the branch of your choice on the day of your trip whether you are a uruguayan resident travelling abroad or an inbound traveler in need of buying Uruguayan Peso (UYU).
By ordering online you qualify for a 20% off the exchange margin, and you collect your currency and pay directly at the airport on the day you travel.
No, the exchange rate applied to orders placed on the website in Uruguay (for buyers of foreign currency or inbound travelers buying UYU) is more advantageous for you than at the airport branches. By ordering online you qualify for a 20% off the exchange margin, and you collect your currency and pay directly at the airport the day you travel. This way we can make sure you get the best rates online.
If you need more information or have doubts, please contact our Customer Service Department.
Global Exchange has currency exchange branches at Carrasco and Punta del Este airports, in Montevideo port and at Francisco, Silvia Ana L, Eladia Isabel y Atlantic III Ship. You can find us in various convenient locations at the Terminal buildings. Check the exact location of all our branches in Uruguay.
Besides in this country, our company is in another 22 and it is currently immersed in a process of constant expansion in Latin America, Europe, Oceania and Asia.
Our currency exchange branches at the Carrasco airport are available 24 hours a day, 7 days a week. At the Punta del Este airport, it adapts its schedules to flights. In others centers the opening hours are limited.
You can check the schedule of each branch on this website.
We want to offer an integral service to our Customers, so we provide foreign exchange services with 40 currencies: Argentine Peso ARS, Brazilian Real BRL, Canadian Dollar CAD, Swiss Franc CHF, Euro EUR, US Dollar USD, Japanese Yen JPY, British Pound Sterling, Uruguayan Peso UYU, Chilean Peso CLP, Australian Dollar AUD, Colombian Peso COP, Mexican Peso MXN , Bolivian BOB, Norwegian Krone NOK, Swedish Krona SEK, Peruvian Nuevo Sol PEN, Dirham United Arab Emirates AED, Chinese Yuan CNY, Costa Rican Colon CRC, Czech Crown CZK, Danish Krone DKK, Dominican Peso DOP, Guatemalan Quetzal GTQ, Paraguayan Guarani PYG, Hong Kong Dollar HKD, Honduran Lempira HNL, New Shekel ILS, Moroccan Dirham MAD, Nicaraguan Cordoba NIO, New Zealand Dollar NZD, Polish Zloty PLN, Romanian Leu RON, Russian Ruble RUB, Singapore Dollar SGD, Turkish Lira TRY, Taiwanese Dollar TWD, South African Rand ZAR, Thai Bath THB and Croatian Kuna HRK.
We currently do not charge any service fees for any of our currency exchange transactions in Uruguay.
In order to offer you the best possible service, we accept different methods to pay for your travel money at our branches: cash and Mastercard cards.
The accuracy and seriousness that drive our transactions make this situation very unlikely. However, if this happens, we will proceed to replace the banknote in that very moment.
Besides, for the safety of our Customers, Global Exchange records the serial numbers of banknotes in such a way that counterfeited notes can be detected, or in case a Customer has a complaint, we can check whether it came from our branches or not.
No matter where you are, Global Exchange is a multinational company with several channels you can contact us through. Our excellence in Customer Service makes us consider and resolve each and every problem that our Customers report us, in the best possible way.
You can check our current job vacancies in Uruguay on our website. If you can’t find what you are looking for, send us your resume at: rrhh@grupoglobalexchange.com and maybe you’ll be part of our team in the near future.
You can send us your resume through our website, where you can also check our current vacancies available in Uruguay.
In Global Exchange we believe in the talent, motivation and commitment of our team, which has made us the third leading currency exchange company in the world. Consequently, we put at your disposal a working environment in which everyone has the opportunity to grow and develop their potential.